Shipping Policy
1. We do not ship to PO Boxes. Please provide us
with a valid shipping address.
2. If your billing address differs from your
shipping address, please understand that your
order process may take longer due to
authorization procedures.
NOTE: We Provide free Worldwide Shipping no
matter how many items you order.
Types of Payments
* We accept only Debit or Credit Card payments
through Paypal only!!!!!
NOTE: We will never ask you to provide your card information or contact information by
email. Your private information will be
placed through Paypal Secure Payment
System.
Sales Policy
All sales are final. There are no refunds or returns unless your item has been damage during shipping.
Please read all item descriptions before making any purchase.
All items sold are inspected before shipping and cared for properly before packaging to meet your satisfaction guaranteed 100%.
Damaged Good Return Policy
1. If your item has been damaged during
shipping, please notify us by emailing
fohaira@aol.com.
2. We will submit a return shipping stipend to
your Paypal address so you may return the
damaged items.
3. Once we receive your re-mailed damaged item,
the new item will be re-shipped free.
Email In-Stock or Out-of-Stock Notifications
Upon shipment of your order, KLC COUTURE, LLC will send a notification via email explaining that your items are either In-Stock or Out-of- Stock.
Out-of-Stock Full Refund Policy
1. If you receive an Out-of-Stock Notification via
email, you will have the option to choose
another item or we will provide a full refund
under this term only.
2. You may contact Customer Service at
(240) 676-3830 or email fohaira@aol.com to
make a new purchase selection or request a
full refund if your item is Out-of-Stock.
3. You will be notified via e-mail from email
address fohaira@aol.com once your refund
has been processed due to an out of stock
product only.
In-Stock Policy
1. If you did not receive an Out-of-Stock
Notification, your order will be shipped.
Declined Debit or Credit Cards
IF Your card was declined for one of the following reasons:
1. Your BILLING address entered does not
exactly match the BILLING address that your card company has on file.
2. Your CVV2 number (Card Code on the back or f
front of card) does not match.
3. Your card company is declining your
transaction because of insufficient funds or
another reason from your card company.
* Please contact your card company to release
any pending holds if you received an ERROR
response that matches any of the reasons
above.
For Large Volume Inquiries please
E-mail: www.fohaira@aol.com or call 240-676-3830.
TYPE OF SHIPPING
We offer FREE world-wide shipping.
APPROX 3 - 12 BUSINESS DAYS
**DEPENDING ON YOUR LOCATION**